FirstBank unveils new features- facial recognition, virtual credit cards, etc on mobile App

FirstBank has launched an advanced facial biometric technology on its mobile banking application- FirstMobile, along with other features in a bid to provide customers with a seamless, secure, and efficient digital banking experience.

Asides from facial recognition sign-up and activation, the upgrade also includes virtual credit cards for secure online shopping, instant credit card activation, flexible salary advances with 3-month repayment options as well as general improvements and bug fixes.

The new facial biometric feature enables users to activate or register on FirstBank’s mobile app- FirstMobile securely, using facial verification. The feature also includes an advanced anti-spoof detection, to enhance customer account protection and ensure robust security.

Commenting on the upgrade, Group Executive, E-Business and Retail Products Division, FirstBank, Chukwuma Ezirim, said, “with these new services now live on FirstMobile, we are confident we will undoubtedly enhance our customers’ digital experience. FirstBank is committed to innovative ways of delighting our customers so that they can carry out their transactions with no stress and with utmost convenience.

“We understand the importance of keeping up with the evolving digital landscape, and we are dedicated to providing our customers with cutting-edge solutions that make banking simpler, faster, and more accessible. Our goal is to ensure that every interaction with FirstBank enhances customer satisfaction and builds long-lasting relationships.”